IT supporter with a focus on business systems

At MAAG we have recently started a new chapter in our 110 years history with ambitious growth plans for our business. As a part of our global IT shared service center consisting of 3 employees you will have a broad range of IT support tasks and with a special focus on ERP, Business Intelligence, CRM and AI.

We are looking for ambitious and open for learning individual with a motivation and positive attitude to work and opening for new, challenging tasks.

Key responsibilities:

ERP:

• - End-to-end management of the ERP systems, development, integration, system maintenance, administration, upgrading and first level of support for key users.
• - On sight implementation of ERP system.

Business Intelligence:

• - Maintenance and administration of the BI environment, including data warehouses and Power BI report development (project-based).
• - Collaboration with external consultants in the BI area.

CRM:

• - Maintenance and administration of the CRM system.
• - Coordination of cooperation with external consultants in this area.

Other:

• - Execution of tasks typical for an IT department.
• - Ensuring compliance with internal standards and external regulations.
• - Maintaining high standards of quality, confidentiality, and timeliness.

Requirements:

• - University degree in computer science or related fields.
• - Hight level communication in English both spoken and written.
• - Experience in ERP system administration, implementation and development.
• - Familiarity with CRM platforms (e.g. windows D365) and BI tools ( Power BI, data warehouses) including data integration and quality improvement.
• - Strong SQL skills, including query optimization and data analysis.
• - Programing skills related to ERP, ABAP, NET, PL/SQL, C++, Java, Phyton.
• - Experience with AI-based solutions (development and maintenance) is an advantage.
• - Service minded, good communication skills.
• - Ability to work independently.
• - Willingness for personal development.
• - High professional ethics, loyalty, and a proactive attitude.
• - Willingness to travel.

We offer:

• - A position in a global IT shared service center
• - Interesting and challenging work with new IT tools and digitalization.
• - Collaboration with many different nationalities and cultures.
• - Opportunities for professional growth and development.

MAAG is a source of reliable gear solutions for cement and mining industries, ensuring high operational efficiency of their customer’s critical machinery. MAAG is a multinational team, collaboration-driven, enhancing diversity, maintaining and developing top competencies, and striving for success. The company takes environmental responsibility seriously. Their environmental focus is manifested through their entire product portfolio. They utilize advanced engineering expertise and over a century of experience to develop gear solutions with the lowest possible environmental impact during their lifecycle.

MAAG’s history isn’t just about the company—it’s a tale of innovation and progress. It began over a century ago during a transformative era in heavy-duty industries and continues to shape the company at present. With a global identity stemming from an early presence across multiple countries, their mission has centered around advancing efficiency and reliability across various sectors – worldwide. Witness how they have evolved into a leading provider of gear solutions for a multitude of industries by seamlessly integrating Swiss, Italian, and Polish heritage into a single business entity.

At MAAG, precision is the company compass, leading to reliable gear solutions that ensure high operational efficiency for their client’s business. With a rich history and a robust product portfolio, they are a leading global manufacturer of durable high-precision gear solutions for various industries, including mining and cement. The company mission is simple: they create reliable, precise products and forge strong partnerships with their clients – driving progress through precision. Together.

Mining and cement are demanding industries where undisturbed operations and equipment reliability are critical for both efficiency and safety. Both industries require uncompromisingly reliable solutions. Here, “one-size-fits-all” approaches don’t apply, and nothing but the best will suffice. MAAG understand that. That’s why they carefully listen to their customers’ needs and fulfill them with high-quality solutions. With every task undertaken and every project successfully completed, they get closer to perfection. Project by project, step by step.

At the same time today, MAAG GEAR is fully aware that this process is never truly finished. As their clients’ needs continue to evolve so does MAAG always refining its solutions to meet their dynamic demands. The company sees this ongoing evolution not as challenge but as an exciting journey – shaped by their customers, driven by excellence.

Until 2024 MAAG Gear was part of FL Smidth Cement. In January 2024 the company was acquired by Scandinavian private equity fund Solix and now operates independently from FL Smidth.